And so it comes to pass that England reaches the semi-finals of the World Cup for only the third time. We all know what happened in 1966, and - sadly - all know what happened in 1990. They say that things come in threes, and - as with England - the same is true of me. In 1990, I was hunched around a TV screen with British Airways colleagues in Florida, otherwise engaged in my first career as a pilot... when England famously went out on penalties. Fast forward three years, a

Chapter 1 I walk down the street. There is a deep hole in the sidewalk. I fall in. I am lost... I am hopeless. It isn't my fault. It takes forever to find a way out. Chapter 2 I walk down the same street. There is a deep hole in the sidewalk. I pretend I don't see it. I fall in again. I can't believe I'm in the same place. But it isn't my fault. It still takes a long time to get out. Chapter 3 I walk down the same street. There is a deep hole in the sidewalk.